Frequently Asked Questions
Everything you need to know about your Blue Bungalow shopping experience.
How long does shipping take within Australia?
We offer same-day dispatch for orders placed before 2pm AEST. Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-3 business days depending on your location.
What is your return policy for change of mind?
We want you to love your new outfit! If it's not quite right, you can return full-priced items within 30 days of purchase for a store credit or refund, provided the items are unworn and have tags attached.
Do you offer international shipping?
Yes, we ship our coastal-inspired fashion worldwide. International delivery times and costs vary by destination and will be calculated at the checkout.
How do I know which size to choose?
Each product page features a specific 'Size Guide' button. We provide detailed measurements and fit notes to help you choose the best size for your body shape.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible buy-now-pay-later options including Afterpay and ZipPay.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your parcel's journey to your door.